Shipping policy
Shipping Policy – Luxora
At Luxora, we aim to provide fast and reliable shipping on all orders.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. During high demand periods, processing may take slightly longer.
Shipping Time
Estimated delivery time is 5–12 business days depending on the customer’s location. Delivery times may vary due to customs, holidays, or carrier delays that are outside of our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status at any time.
Shipping Costs
We offer free shipping on all orders unless otherwise stated at checkout.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you in resolving the issue.
Incorrect Address
Customers are responsible for providing accurate shipping information. Luxora is not responsible for orders shipped to incorrect addresses provided at checkout.
Contact
For any shipping-related questions, please contact our support team with your order number.
By placing an order with Luxora, you agree to this Shipping Policy.